Terms and Conditions

Terms and Conditions

1. Introduction

ScentSavvy Vault operates this website. Throughout the site, the terms “we,” “us,” and “our” refer to ScentSavvy Vault. By using our website, you agree to comply with and be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. Your access to and use of the website is conditioned upon your acceptance of and compliance with these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

5. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

6. Products or Services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Please note that reselling of our products without prior consent is prohibited and no refunds shall be entertained. We have a Reseller programme which you can use to apply to be a reseller.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we

 

8. Refunds, Returns and Exchanges

Due to the nature of our product as explained in our Disclaimer, we regret no returns, refunds or exchanges will be accepted. 

We do however want to keep our customers happy and will tend to each one in a manner that we can see what we can do.  

We are open to viewing each case and what the problem is, in most cases a 25% handling fee will be charged, should we allow refund.

Items will need to be returned to us at your cost and should we find them to be very bad we will refund your shipping cost as well.

 

9. Why are your perfumes so discounted?

Experience the Luxury of our Fragrances at ScentSavvy Vault, where elegance meets affordability. Encased in their exquisite branded boxes, these fragrances exude sophistication and allure. While these fragrances mirror their high-end counterparts in appearance and aroma, some might require an extra spritz to last through your day's ventures.

Crafted across different manufacturing outlets, slight variations in concentration and scent may arise, adding a unique charm to each bottle. Occasionally, you might encounter subtle differences in packaging or bottle design, a testament to the ever-evolving artistry of perfumery.

Indulge in these daily essentials, beloved by our loyal clientele who appreciate their affordability and consistent quality. Revel in the allure of luxury at a fraction of the cost. Our delighted customers, frequent patrons of luxury, find these fragrances ideal for everyday use.

Do note, these fragrances hail from diverse factories, each adding its distinct touch to the original store-bought versions. Embrace the subtle nuances; each brand boasts a unique legacy, translating into varied quality and packaging. These aren't your ordinary store-bought fragrances, but they certainly offer extraordinary value.

In the global tapestry of fragrance-making, different alcohol bases yield diverse concentration levels. Hence, the fragrance you adore might mirror a different hue when crafted elsewhere. The intricacies of formulation and batch variations further enrich the olfactory journey, bestowing each bottle with its unique identity.

While we don't guarantee identical experiences, we celebrate the enchanting possibilities inherent in each purchase. These imported treasures, rejected yet opulent, embody premium alcohol-based fragrances, inviting you to explore a world of luxury with ScentSavvy Vault.

All our products come straight from our factories in Belgium & France. We've managed to secure a special batch of designer scents that have been rejected due to certain reasons, which can include minor packaging flaws, Difference in packaging, recipe change or misprints, but the fragrances themselves, still Genuine (Parallel Imports).

 10.How long does the smell last?

There are varying factors when it comes to how long a fragrance will last, our fragrances will last anywhere up to 6 hours. Unlike the fragrances you buy in stores that last 10-12 Hours. Please remember, that we source our fragrances from factories in France and Belgium, so although they are definitely genuine fragrances (Parallel Imports), their scent does not last as long as the fragrances in retail stores.

It can happen in the case of imports from other countries that the concentration of the perfume may differ to that of the local version that you find in your regular retailer. This is because they are made in different manufacturing plants. They use different alcohol bases around the world i.e. Europe uses a potato based alcohol (Vodka), France uses grape based alcohol, and the USA uses a grain based alcohol.

Fragrances are also reformulated every so often, creating different vintages and batches, hence the same fragrance can differ in smell from one country to another, depending on where it was made or imported from. Therefore, in some instances, our fragrance may not last as long as the local version that you are used to.

(We are not claiming that this would be the result of your purchase: But it could in certain cases be the result)